For First-Time Visitors

🛒 How to Place an Order: Step-by-Step Guide

Step 1: Add Items to Your Shopping Cart

  • Browse our products and select your preferred style (color, size, quantity).
  • Click “Add to Cart.”
  • Click the cart icon in the top corner to review your items, adjust quantities, or remove products.

Step 2: Review Your Cart

  • On the cart page, click “Update” to change quantities.
  • Click “Delete” to remove items.
  • When ready, click “Proceed to Checkout.”
  • If you want to continue browsing, click “Continue Shopping.”

Step 3: Enter Your Shipping Information

  • Fill in recipient details: name, address, phone number, and email.
  • (Optional) Tell us about your archery experience — this helps us match the right products and ensure safety.
  • If sending a gift or requiring special instructions (e.g., “no invoice in package”), please leave a note.
  • (Optional) Provide a preferred delivery date and we will do our best to arrange it.

Step 4: Select Payment Method

We support the following secure payment options:

  • PayPal (fast, secure, global)
  • Credit/Debit Cards (Visa, MasterCard, Amex, JCB, UnionPay, etc.)
  • Stripe Online Payments
  • Klarna (installments available in selected countries)

👉 For details, please see our Payment Policy.


Step 5: Review & Confirm Your Order

  • Double-check all details: products, quantities, total amount, shipping address, and payment method.
  • Click “Complete Order” to submit.
  • We will ship within 1–7 business days. For estimated delivery times, see our Shipping Policy.

Step 6: Order Confirmation

  • After placing your order, you will immediately receive an Order Number for reference.
  • A confirmation email titled:
    “[BATTLEFALCON] Thank you for your order”
    will be sent to you.
  • The confirmation email includes:
    • Order number
    • Product details
    • Estimated shipping time
    • Tracking information (provided once shipped)

📩 Didn’t receive an email? Please contact us and provide your order date, name, and product details.


📞 Contact & Support


✅ Helpful Tips

  • Please ensure your shipping details are accurate to avoid delays.
  • Keep your confirmation email as proof of order.
  • If there is an issue, you may request a return or exchange within 15 days of receipt (see our Return Policy).
  • All payments are processed via SSL-encrypted secure channels — shop with confidence.